{"id":1329,"date":"2021-02-24T15:01:21","date_gmt":"2021-02-24T14:01:21","guid":{"rendered":"https:\/\/www.matrix-engine.com\/?page_id=1329"},"modified":"2023-08-08T16:11:44","modified_gmt":"2023-08-08T14:11:44","slug":"service-2","status":"publish","type":"page","link":"http:\/\/www.matrix-engine.com\/en\/service-2\/","title":{"rendered":"Service"},"content":{"rendered":"<div class=\"vce-row-container\"><div class=\"vce-row vce-element--has-background vce-row--col-gap-0 banner-height vce-row-equal-height vce-row-columns--top vce-row-content--top\" data-vce-full-width=\"true\" data-vce-stretch-content=\"true\" id=\"el-3aed4621\" data-vce-do-apply=\"all el-3aed4621\"><div class=\"vce-content-background-container\"><div class=\"vce-asset-background-simple-container vce-visible-all-only vce-asset-background-simple--style-cover vce-asset-background-simple--position-center-center\"><div class=\"vce-asset-background-simple\"><div class=\"vce-asset-background-simple-item\" style=\"background-image: url('http:\/\/www.matrix-engine.com\/wp-content\/uploads\/2021\/03\/03-SERVICES-BANNER-01-LIGHT.jpg');\"><\/div><\/div><\/div><\/div><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-ff7d0e03\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-ff7d0e03\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-ff7d0e03\"><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-30 vce-row-equal-height vce-row-columns--top vce-row-content--top\" id=\"el-44e1da2b\" data-vce-do-apply=\"all el-44e1da2b\"><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-8-44p vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-88c8c3ec\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-88c8c3ec\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-88c8c3ec\"><\/div><\/div><\/div><div class=\"vce-col vce-col--md-91-56p vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last\" id=\"el-dbd79255\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-dbd79255\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-dbd79255\"><div class=\"vce-text-block\"><div class=\"vce-text-block-wrapper vce\" id=\"el-5453feab\" data-vce-do-apply=\"all el-5453feab\"><p style=\"line-height: 1.25;\"><span style=\"color: #ffffff; font-family: Nunito;\"><span style=\"font-size: 48px;\"><b>WE&nbsp;<br>GIVE&nbsp;<br>YOU<br>OUR BEST<\/b><\/span><\/span><\/p><p>&nbsp;<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-30 vce-row-equal-height vce-row-columns--top vce-row-content--top\" id=\"el-db040cf0\" data-vce-do-apply=\"all el-db040cf0\"><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-b5067bd7\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-b5067bd7\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-b5067bd7\"><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-30 vce-row-equal-height vce-row-columns--top vce-row-content--top vcv-state--show-resizer\" id=\"el-9bc8c8ed\" data-vce-do-apply=\"all el-9bc8c8ed\"><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-19-24p vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-dce34d51\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-dce34d51\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-dce34d51\"><\/div><\/div><\/div><div class=\"vce-col vce-col--md-30-75p vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first\" id=\"el-67f6cf45\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-67f6cf45\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-67f6cf45\"><div class=\"vce-single-image-container vce-single-image--align-left\"><div class=\"vce vce-single-image-wrapper\" id=\"el-5916048b\" data-vce-do-apply=\"all el-5916048b\"><figure><div class=\"vce-single-image-inner vce-single-image--absolute\" style=\"padding-bottom: 100%; width: 150px;\"><img loading=\"lazy\" class=\"vce-single-image\" width=\"150\" height=\"150\" src=\"http:\/\/www.matrix-engine.com\/wp-content\/uploads\/2023\/08\/bpifrance-entreprise-innovante-DETOUR-e1614154773392-150x150.png\" srcset=\"http:\/\/www.matrix-engine.com\/wp-content\/uploads\/2023\/08\/bpifrance-entreprise-innovante-DETOUR-e1614154773392-150x150.png 150w\" data-img-src=\"http:\/\/www.matrix-engine.com\/wp-content\/uploads\/2021\/02\/bpifrance-entreprise-innovante-DETOUR-e1614154773392.png\" alt=\"\" title=\"bpifrance-entreprise-innovante-DETOUR\" \/><\/div><figcaption hidden=\"\"><\/figcaption><\/figure><\/div><\/div><\/div><\/div><\/div><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first\" id=\"el-9218acdc\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-9218acdc\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-9218acdc\"><\/div><\/div><\/div><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last\" id=\"el-0621a567\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-0621a567\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-0621a567\"><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-30 vce-row-equal-height vce-row-columns--top vce-row-content--top\" id=\"el-d4242c86\" data-vce-do-apply=\"all el-d4242c86\"><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-1c368326\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-1c368326\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-1c368326\"><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-button--style-outline-container button vce-button--style-outline-container--align-center\"><span class=\"vce-button--style-outline-wrapper vce\" id=\"el-278c9068\" data-vce-do-apply=\"margin el-278c9068\"><a class=\"vce-button--style-outline-animated vce-button--style-outline--border-rounded vce-button--style-outline--size-medium vce-button--style-outline-animated--color-e3e3e3--fff--3d3d3d vce-button--style-outline-animated--border-color-e3e3e3--3d3d3d vce-button--style-outline-animated--background-color-b-0-126-179\" href=\"http:\/\/www.matrix-engine.com\/en\/contacter-matrix-engine\/\" title=\"\" data-vce-do-apply=\"padding border background  el-278c9068\"><span class=\"vce-button--style-outline-text\">Information request<\/span><\/a><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\"><div class=\"vce-row vce-element--has-background vce-row--col-gap-30 vce-row-equal-height vce-row-columns--top vce-row-content--top\" data-vce-full-width=\"true\" data-vce-stretch-content=\"true\" id=\"el-a4a6429d\" data-vce-do-apply=\"all el-a4a6429d\"><div class=\"vce-content-background-container\"><\/div><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-d7a3a225\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-d7a3a225\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-d7a3a225\"><\/div><\/div><\/div><div class=\"vce-col vce-col--md-15-40p vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first\" id=\"el-c79bfa68\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-c79bfa68\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-c79bfa68\"><div class=\"vce-text-block\"><div class=\"vce-text-block-wrapper vce\" id=\"el-2bef5d58\" data-vce-do-apply=\"all el-2bef5d58\"><h2 style=\"line-height: 0.75;\"><span style=\"font-size: 12pt; font-family: Roboto; color: #009ee2; font-weight: 900; font-style: normal;\">The successful deployment of a software solution is largely dependent on the ability of that solution to be tailored to the needs of users. We always keep this in mind when designing our solutions&nbsp;<\/span><\/h2><p style=\"line-height: 1;\"><span style=\"font-size: 12pt; font-family: Roboto; color: #009ee2; font-weight: 900; font-style: normal;\"><strong>&nbsp;<\/strong><\/span><\/p><\/div><\/div><\/div><\/div><\/div><div class=\"vce-col vce-col--md-24-58p vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first\" id=\"el-9e3ed144\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-9e3ed144\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-9e3ed144\"><div class=\"vce-text-block\"><div class=\"vce-text-block-wrapper vce\" id=\"el-8a47e38c\" data-vce-do-apply=\"all el-8a47e38c\"><p style=\"line-height: inherit;\"><span style=\"font-size: 12pt; font-weight: 400; font-style: normal; font-family: Roboto; color: #ffffff;\">All our projects are carried out in three phases: audit, integration and deployment. <\/span><\/p><p style=\"line-height: inherit;\"><span style=\"color: #ffffff; font-family: Roboto; font-size: 12pt;\">Our developers and trainers accompany each phase of this process.<\/span><\/p><h2 style=\"line-height: 0.75;\"><span style=\"font-size: 12pt; color: #ffffff; font-family: Roboto; font-weight: 400; font-style: normal;\">And to ensure that Matrix lives up to all your expectations on a daily basis, our support service is your reference partner<\/span><\/h2><\/div><\/div><\/div><\/div><\/div><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first\" id=\"el-4c7364a9\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-4c7364a9\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-4c7364a9\"><div class=\"vce-text-block\"><div class=\"vce-text-block-wrapper vce\" id=\"el-c700d36a\" data-vce-do-apply=\"all el-c700d36a\"><p><span style=\"font-family: Roboto; font-size: 12pt; color: #ffffff;\">Matrix is the only software solution that adapts to your system and your organisation without forcing you to change proven ways of working.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last\" id=\"el-255f707f\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-255f707f\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-255f707f\"><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\"><div class=\"vce-row vce-row--has-col-background vce-row--col-gap-0 vce-row-equal-height vce-row-columns--top vce-row-content--top\" data-vce-full-width=\"true\" data-vce-stretch-content=\"true\" id=\"el-a9cadd28\" data-vce-do-apply=\"all el-a9cadd28\"><div class=\"vce-content-background-container\"><\/div><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-element--has-background vce-col--md-50p vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-first vce-col--lg-first vce-col--xl-first height\" id=\"el-33aab750\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-33aab750\"><div class=\"vce-content-background-container\"><div class=\"vce-asset-background-simple-container vce-visible-all-only vce-asset-background-simple--style-cover vce-asset-background-simple--position-center-center\"><div class=\"vce-asset-background-simple\"><div class=\"vce-asset-background-simple-item\" style=\"background-image: url('http:\/\/www.matrix-engine.com\/wp-content\/uploads\/2021\/03\/03-SERVICES-FORMATION-LIGHT.jpg');\"><\/div><div class=\"vce-asset-background-simple-item\" style=\"background-image: url('http:\/\/www.matrix-engine.com\/wp-content\/uploads\/2021\/03\/03-SERVICES-FORMATION-01-LIGHT.jpg');\"><\/div><\/div><\/div><\/div><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-33aab750\"><\/div><\/div><\/div><div class=\"vce-col vce-col--md-35-83p vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first\" id=\"el-42382245\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-42382245\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-42382245\"><div class=\"vce-text-block\"><div class=\"vce-text-block-wrapper vce\" id=\"el-794aaec1\" data-vce-do-apply=\"all el-794aaec1\"><p><span style=\"font-size: 24pt; color: #009ee2;\"><span style=\"font-family: Nunito;\"><strong>Service Formation<\/strong><\/span><span style=\"font-family: Nunito;\"><strong>&nbsp;<\/strong><\/span><\/span><\/p><p><span style=\"font-family: Nunito; color: #000000;\"><strong>We are a DATADOCK registered training organisation. Our training courses have been validated and are based on over 25 years of experience in the field of CMMS.<\/strong><\/span><\/p><p><span style=\"font-family: Nunito; color: #000000;\"><strong>Our training courses can take place on site, at our premises or<br>by videoconference.<\/strong><\/span><\/p><p><span style=\"font-family: Nunito; color: #000000;\"><span style=\"color: #009ee2;\"><strong>The General Module<\/strong><\/span><strong><span style=\"color: #009ee2;\">&nbsp;:<\/span>&nbsp;<\/strong><strong>The best practices to implement for the integration of a CMMS solution.<\/strong><\/span><\/p><p><span style=\"font-family: Nunito; color: #000000;\"><span style=\"color: #009ee2;\"><strong>The Function Module<\/strong><strong>&nbsp;<\/strong><strong>:<\/strong><\/span><strong> The missions and objective of maintenance. Its impact on the company or in the community.<\/strong><\/span><span style=\"font-family: Nunito; color: #000000;\"><strong>&nbsp;<\/strong><\/span><\/p><p><span style=\"font-family: Nunito; color: #009ee2;\"><strong>The Product Modules<\/strong><strong>&nbsp;:<\/strong> <\/span><strong><span style=\"font-family: Nunito; color: #000000;\">Presentation of the product and its operation. Setting up practical workshops to generate automatisms and facilitate deployment<\/span>.<\/strong><\/p><\/div><\/div><\/div><\/div><\/div><div class=\"vce-col vce-col--md-14-16p vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last\" id=\"el-7bb49d60\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-7bb49d60\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-7bb49d60\"><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\"><div class=\"vce-row vce-row--has-col-background vce-row--col-gap-0 vce-row-equal-height vce-row-columns--top vce-row-content--top\" data-vce-full-width=\"true\" data-vce-stretch-content=\"true\" id=\"el-6778bc00\" data-vce-do-apply=\"all el-6778bc00\"><div class=\"vce-content-background-container\"><\/div><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-16-66p vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-d9efd3f2\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-d9efd3f2\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-d9efd3f2\"><\/div><\/div><\/div><div class=\"vce-col vce-col--md-33-32p vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first\" id=\"el-b9fbbaba\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-b9fbbaba\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-b9fbbaba\"><div class=\"vce-text-block\"><div class=\"vce-text-block-wrapper vce\" id=\"el-08fb012a\" data-vce-do-apply=\"all el-08fb012a\"><p><span style=\"color: #009ee2; font-size: 24pt; font-family: Nunito;\"><strong>Development Service<\/strong><\/span><\/p><p><span style=\"color: #000000; font-size: 12pt; font-family: Nunito; font-weight: bold; font-style: normal;\">Our team of developers, database specialists, develop our Matrix software solutions in the secure Microsoft environment (C#, .net)<\/span><\/p><p><span style=\"color: #000000; font-size: 12pt; font-family: Nunito; font-weight: bold; font-style: normal;\">All our products are designed to focus on the stored procedures of the database, which allows for great flexibility in parameterisation and customisation.<\/span><\/p><p><span style=\"color: #000000; font-size: 12pt; font-family: Nunito; font-weight: bold; font-style: normal;\">Our developers will know how to shape your Matrix solution according to your changing needs by means of efficient complementary developments.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><div class=\"vce-col vce-element--has-background vce-col--md-49-98p vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last height\" id=\"el-3455088d\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-3455088d\"><div class=\"vce-content-background-container\"><div class=\"vce-asset-background-simple-container vce-visible-all-only vce-asset-background-simple--style-cover vce-asset-background-simple--position-center-center\"><div class=\"vce-asset-background-simple\"><div class=\"vce-asset-background-simple-item\" style=\"background-image: url('http:\/\/www.matrix-engine.com\/wp-content\/uploads\/2021\/03\/03-SERVICES-DEVELOPPEMENT-LIGHT.jpg');\"><\/div><\/div><\/div><\/div><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-3455088d\"><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\"><div class=\"vce-row vce-row--has-col-background vce-row--col-gap-0 vce-row-equal-height vce-row-columns--top vce-row-content--top\" data-vce-full-width=\"true\" data-vce-stretch-content=\"true\" id=\"el-92d2c745\" data-vce-do-apply=\"all el-92d2c745\"><div class=\"vce-content-background-container\"><\/div><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-element--has-background vce-col--md-50p vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-first vce-col--lg-first vce-col--xl-first height\" id=\"el-3f8a3a7d\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-3f8a3a7d\"><div class=\"vce-content-background-container\"><div class=\"vce-asset-background-simple-container vce-visible-all-only vce-asset-background-simple--style-cover vce-asset-background-simple--position-center-center\"><div class=\"vce-asset-background-simple\"><div class=\"vce-asset-background-simple-item\" style=\"background-image: url('http:\/\/www.matrix-engine.com\/wp-content\/uploads\/2021\/03\/03-SERVICES-ASSISTANCE-01-LIGHT.jpg');\"><\/div><\/div><\/div><\/div><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-3f8a3a7d\"><\/div><\/div><\/div><div class=\"vce-col vce-col--md-34-44p vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first\" id=\"el-c3f8e6d8\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-c3f8e6d8\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-c3f8e6d8\"><div class=\"vce-text-block\"><div class=\"vce-text-block-wrapper vce\" id=\"el-f6f39807\" data-vce-do-apply=\"all el-f6f39807\"><p><span style=\"font-size: 24pt; color: #009ee2; font-family: Nunito;\"><strong>Service Assistance<\/strong><\/span><\/p><p><span style=\"font-family: Nunito; color: #000000; font-size: 12pt; font-weight: bold; font-style: normal;\">Our employees all have a high-level profile, capable of resolving all types of situations in the shortest possible time.<\/span><\/p><p><span style=\"font-family: Nunito; color: #000000; font-size: 12pt; font-weight: bold; font-style: normal;\">They are fully conversant with all Matrix Engine solutions and will be available and responsive.<\/span><\/p><p><span style=\"font-family: Nunito; color: #000000; font-size: 12pt; font-weight: bold; font-style: normal;\">All our assistance contracts give you access to pricing <\/span><span style=\"font-family: Nunito; color: #000000; font-size: 12pt; font-weight: bold; font-style: normal;\">on our continuing education and consultancy days.<\/span><\/p><p style=\"line-height: inherit;\"><span style=\"font-family: Nunito; color: #009ee2; font-size: 14pt; font-weight: bold; font-style: normal;\"><strong>Our commitment to responsiveness <\/strong><\/span><\/p><p style=\"line-height: inherit;\"><span style=\"font-family: Nunito; color: #009ee2; font-size: 12pt; font-weight: bold; font-style: normal;\"><strong>1\/ Call handling within one hour<\/strong><\/span><\/p><p style=\"line-height: inherit;\"><span style=\"font-family: Nunito; color: #009ee2; font-size: 12pt; font-weight: bold; font-style: normal;\"><strong>2\/ A 12-hour service (7.30am-7.30pm)<\/strong><\/span><\/p><p style=\"line-height: inherit;\"><span style=\"font-family: Nunito; color: #009ee2; font-size: 12pt; font-weight: bold; font-style: normal;\"><strong>3\/ Availability 6 days a week<\/strong><\/span><\/p><\/div><\/div><\/div><\/div><\/div><div class=\"vce-col vce-col--md-15-55p vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last\" id=\"el-09cc9eb2\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-09cc9eb2\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-09cc9eb2\"><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>NOUS VOUS&nbsp;DONNONS&nbsp;LE MEILLEURDE NOUS-M\u00caMES&nbsp;DEMANDE D&rsquo;INFORMATIONSLa r\u00e9ussite du d\u00e9ploiement d\u2019une solution logicielle est largement d\u00e9pendante de la capacit\u00e9 qu\u2019a cette solution \u00e0&nbsp; \u00eatre adapt\u00e9e aux besoins des utilisateurs. 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